MyPhones has been at the leading edge of internet telephony for more than a decade, specialising in robust, reliable hosted services packed full of the latest features.
Our hosted communications platform, ALTOS ™ marks a radical re-envisioning of the way hosted IP telephony and is available as a fully white-label product to businesses of all sizes, through our network of resellers. At the heart of ALTOS ™ you find all the essential qualities of the MyPhones approach:
- A commitment to cutting-edge, super-smart technology
- A focus on continuous improvement and development
- A dedication to listening and responding to resellers’ needs
- Pride in offering intelligent and responsive support.
And, of course, our philosophy of fair and reasonable pricing.
We have an outstanding track record for the reliability and stability of our systems and a reputation for fast, friendly, and accurate support. Our systems are constantly monitored and regularly updated, and our comprehensive back-up systems are well established. The services we provide have been designed and built by our own UK based engineering and development teams. We know them inside out and can deal quickly and easily with any questions or issues.
Control your estate
With MyPhones you are in control
Our comprehensive web portal has dedicated separate views for resellers and their customers.
The reseller portal allows resellers to oversee their customers’ accounts, set security levels, place orders, manage numbers, devices, stock and much more.
The customer portal allows end-users to set company-wide and individual system preferences including Auto Attendants, call routing, diverts & forwarding, address books and call history.
Altos can be entirely white-labelled so you can brand it as your own; this includes the user portal, which can also be branded for your customers, with logos and colour selections.
A MyPhones Teams Voice licence enables businesses to integrate the Altos telephony platform and Microsoft Teams environment to transform the way they work, bringing together the best of both worlds into a single platform for collaboration and calls.
A MyPhones Teams Voice licence utilises direct routing together with business voice to create a single communications platform that enhances the capabilities of Teams Desktop and Mobile applications and allows customers to keep their favourite telephony features, existing telephone numbers, call routing plans, reporting, and benefit from the best call rate packages.
Insights reporting provides all the information you would expect from an industry leading reporting suite, including individual DDI level analysis.
Designed and developed specifically for the Altos platform, Insights allows you to choose from a comprehensive list of pre-defined reports or apply your own filters for a more detailed understanding of call traffic by groups, users, and call types.
Save your favourite reports, export as CSV or PDF and multiple schedules for automatic generation and email distribution.
The Hosted Voice over IP market is very competitive so we find it’s a huge advantage for us to be working with MyPhones, as it allows us to deliver not only truly unique product set, but one that is easy to deploy with a fantastic margin opportunity too!
I’ve been using MyPhones for a few years now and they easily stand apart from other providers. They’re reliable, approachable and efficient and do everything they can to help their customers. To me MyPhones aren’t just another service provider, they’re a valued business partner.
End users love the Altos platform. It is great to work with a team 100% committed to supporting their partners and we were delighted to award MyPhones with the best hosted system 2018 at the Inaugural NSN Awards Night.